Can I add ceramic coating to my package after ordering?
Ceramic coating is applied to wheels during the pre-shipment process and needs to be added before your order has progressed too far through fulfillment. If you have already placed your order and want to add ceramic coating, reaching out to the customer support team as quickly as possible gives you the best chance of getting it included.
If you placed an order without adding ceramic coating and are now wondering whether it can still be included, here is what you need to know about how the coating process works, why timing is critical, and what steps to take to make the addition if possible.
Why Timing Matters for Ceramic Coating
Ceramic coating is applied to the wheels during the pre-shipment preparation process, before the wheels are mounted, assembled, and packed for delivery. The coating requires time to be properly applied and fully cured before the wheels can be handled, mounted, and shipped. This means ceramic coating needs to be part of the order before that preparation process begins. Once wheels have already been mounted and packaged, applying ceramic coating is no longer possible as part of the order fulfillment process.
Adding ceramic coating also adds approximately two to three business days to the processing time before your order ships, as the coating needs adequate time to cure properly after application. This processing time is built into orders that include ceramic coating from the start, but it is worth factoring in if you are working toward a specific delivery timeline when requesting to add it after the fact.
What to Do If You Want to Add Ceramic Coating After Ordering
If you have already placed your order and would like to add ceramic coating, contacting the customer support team as soon as possible is the most important first step. Orders move through the fulfillment process efficiently, and the window to make additions or changes before wheels have been prepared for assembly and shipment can be short. The sooner you reach out, the better the chance that the team can accommodate the addition before your order has progressed past the point where it is still possible.
When you reach out, have your order number available so the team can locate your order quickly and let you know whether adding ceramic coating is still an option based on where your order currently stands in the fulfillment process.
You can contact the support team through the Contact page on the website.
What If My Order Has Already Shipped or Cannot Be Modified?
If your order has already shipped or has progressed too far through fulfillment for ceramic coating to be added before shipment, there are aftermarket ceramic coating products available that can be applied at home after your wheels arrive. While professional-grade ceramic coatings applied during the manufacturing and pre-shipment process offer a higher level of protection and a more controlled application environment, consumer-grade ceramic coating products available through automotive detailing retailers can still provide meaningful protection when applied correctly according to the product instructions.
If you choose to apply an aftermarket ceramic coating at home, making sure the wheels are thoroughly cleaned and completely free of any contaminants, oils, or residue before application is essential for the coating to bond properly to the wheel surface.
Why Ceramic Coating Is Worth Considering
For customers who have not yet added ceramic coating to their order and are still deciding, it is worth understanding the benefits before making a final call. Ceramic coating creates a durable, hydrophobic protective layer on the wheel surface that causes water, brake dust, and road contaminants to bead up and roll off more easily. This makes cleaning significantly faster and easier and helps prevent brake dust and grime from bonding directly to the wheel finish. It also provides protection against UV damage and light surface abrasion, helping the wheel's finish look its best for longer.
Because ceramic coating is a one time service applied during the order process, it is non-refundable once applied, regardless of whether a return is initiated later for reasons unrelated to the coating itself. The only exception is if the return is the result of an error on the store's part.
Have Questions About Ceramic Coating or Your Order?
If you have questions about ceramic coating, want to check on whether it can still be added to your order, or need help with any other aspect of your package, the customer support team is happy to assist. You can reach out through the Contact page on the website and a team member will be glad to help.